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My payment failed. What do I do now?
My payment failed. What do I do now?

Learn what you can do if your payment failed.

Lea avatar
Written by Lea
Updated over a week ago

Sorry about that! We recommend contacting your bank first and ask them why your payment got declined. A blocked charge is the most common reason for payment issues, so contacting your bank may help clarify the issue. Especially if you make a purchase from another country. Our company is based in the US.

If your bank can confirm they're not blocking the charge, get in touch with us so we can take a look at what happened. 

Please also check your payment details and make sure those are correct and up to date.

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